23rd March 2020
Our team have been working tirelessly to keep Eledent a clean and safe environment for you.
As a dental practice, we work in an environment where the prevention of the spread of a whole range of infections is woven into everything we do. In addition to our usual scrupulous cross infection control measures, we have been paying particularly close attention to all the government guidance and updates related more specifically to the Coronavirus.
Given the unprecedented situation in the UK regarding the rapidly spreading COVID-19 virus, we have been given clinical guidance by British Dental Association and Chief Dental Officer of England as well as Faculty of General Dental Practice. This guidance is produced to protect our valued patients and staff.
We have been advised to cease all routine dental treatments and any treatment that may create aerosols (fine spray) as this can increase the risk and spread of this virus. Virtually all procedures in dentistry create aerosols.
Please email us regarding advice on how to manage emergency dental problems such as, dental infections, pain, swelling and dental trauma.
Looking after the health of our patients is our absolute priority.
Dr Robert Felkler, Dr Mahya Farmani and Dr Maryam Felkler are all at hand for all your questions concerns and advice regarding your treatments. The best way to contact us is via email [email protected] and we will email or call you as soon as possible.
Our phone lines are still open, the calls are diverted to Dr Maryam Felkler who is operating an Emergency Telephone Consultation service for any of our patients with urgent pain or swelling during this period; you can reach us on 0208 6425767. To help us keep accurate records of your enquiries, for any questions regarding your treatments, please email us at [email protected]
The clinic is operating with restricted opening hours and with regret, we cannot see any patients without prior arrangement due to government advice. We would be grateful if you would not attend unannounced. Online booking services are temporarily suspended.
As a team, we are doing everything we possibly can to remain fit, well and able to work so that we can continue to our usual high standard of dental care.
Keep us in the loop and keep safe
Robert, Maryam, Mahya